Enterprise resource planning (ERP) systems, for the buzz it had been generating lately, is not really an entirely new concept. Forty years ago, the ERP system was first introduced to manufacturing firms as a means to improve inventory control and management.
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Archive for July, 2009
Using ERP Software Application to Streamline Business Functions
Improving the Bottom Line with Email marketing
Email marketing is a form of direct marketing that makes use of electronic mail as the primary means of communicating fundraising or commercial messages to a wide audience. In the broadest sense, each email sent to a current or potential customer can be considered under this form marketing strategy although the term usually refers...
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Using Customer Service Software to Enhance Customer Satisfaction
Customer service is typically providing services to a customer before, during and after a purchase. It is defined as a series of activities that is designed to enhance the customer satisfaction level which is really all about the feeling that a given service or product has satisfied the customer’s expectations.
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