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	<title>Business Management Software Guides &#187; Customer service Software</title>
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		<title>Using Customer Service Software to Enhance Customer Satisfaction</title>
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		<pubDate>Sat, 11 Jul 2009 18:08:58 +0000</pubDate>
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				<category><![CDATA[Customer service Software]]></category>
		<category><![CDATA[contact center automation software]]></category>
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		<description><![CDATA[Customer service is typically providing services to a customer before, during and after a purchase. It is defined as a series of activities that is designed to enhance the customer satisfaction level which is really all about the feeling that a given service or product has satisfied the customer’s expectations.]]></description>
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