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	<title>Business Management Software Guides &#187; help desk support</title>
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		<title>Attending to customer needs via IT help desk</title>
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		<pubDate>Sat, 10 Oct 2009 21:40:28 +0000</pubDate>
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				<category><![CDATA[CRM Customer Relationship Management]]></category>
		<category><![CDATA[e-mail support]]></category>
		<category><![CDATA[front end support]]></category>
		<category><![CDATA[Help Desk Software]]></category>
		<category><![CDATA[help desk support]]></category>
		<category><![CDATA[website support]]></category>

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		<description><![CDATA[From its name, it will be easy to see what an IT help desk is. Help desk is a place where information and assistance can be sought. And since the help desk is in the information technology side, then the help desk will be the repository of information and the resource for other means of assistance that can be used to address problems and issues are related to computers and other peripherals. ]]></description>
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